You may cancel your order only while the order status is "pending" within 24 hours of placing it. To cancel your order, please contact our customer service team at email@example.com.
If you cancel your order within the 24-hour window while the order status is "pending," we will issue a full refund to your original payment method. However, if the order status has changed to "processing" or "shipped," you will not be eligible for a cancellation or refund. In this case, you may return the item once you receive it, following our return policy as stated above.
We reserve the right to cancel any order if we suspect fraudulent activity or if we are unable to fulfill the order due to stock unavailability or any other reason. In such cases, we will notify you and issue a full refund to your original payment method.
We hope this policy meets your requirements. If you have any further questions or concerns, please do not hesitate to contact us at firstname.lastname@example.org.